by AJ Gyomber | Oct 23, 2019 | Business Productivity, Productivity, Tech Trends – News and General, Tech Trends and Tips
Offering an informative and courteous help desk is something that customers expect. They don’t want to be left on hold for long periods of time and they expect the person on the other end of the phone or chat session to be able to resolve their issue fast. It’s a tall...
by AJ Gyomber | Oct 16, 2019 | Business Productivity, Productivity, Security, Tech Trends – News and General, Tech Trends and Tips
Protecting your data and IT infrastructure from unauthorized access is an ongoing challenge. There is no shortage of hackers trying to gain entry into your network so they can get their hands on things like login credentials, credit card details, and other sensitive...
by AJ Gyomber | Oct 9, 2019 | Security, Tech Trends – News and General, Tech Trends and Tips
Backups tend to be one of those “out of sight, out of mind” things. We start one at some point, then often we don’t think about it again until we need to recover our data. But there are many things that can go wrong in between initiating the backup and trying to...
by AJ Gyomber | Oct 2, 2019 | Productivity, Security, Tech Trends – News and General, Tech Trends and Tips
With the increasing occurrence of data breaches, it’s generally only a matter of time before you receive a notice in the mail or find out online that a vendor you use has been breached and your sensitive information has been compromised. It’s a helpless feeling when...
by AJ Gyomber | Dec 3, 2018 | (Tech) Productivity, Business Productivity, Productivity, Tech Tips, Tech Trends – News and General, Tech Trends and Tips
With the year winding down, it’s the perfect time to take inventory of your company’s IT needs. What types of upgrades would make a positive impact for you and your employees? Things as simple as a more ergonomic keyboard or new team collaboration software can make a...
by AJ Gyomber | Jun 28, 2018 | (Tech) Business Continuity, General Tech, Security, Tech Trends – News and General, Tech Trends and Tips
Technology has become more than just a tool for business, it’s a major operational backbone for most companies. From CRM programs that help close deals, to online appointment systems that keep clients coming in the door, IT is a major player in any business’s...